Shipping and Cancellation

Shipping and Cancellation

Shipping and delivery timelines depend on product availability, customer location, order confirmation, and logistics support.

Shipping

Customers should provide accurate contact and address details to avoid delivery delays. Delivery charges, if applicable, may vary by location and product type.

Cancellation

Cancellation requests should be raised as early as possible before dispatch or installation processing. Once dispatch or installation work has started, cancellation approval may depend on order status.

Damaged or Incorrect Items

If a customer receives a damaged or incorrect item, they should contact the team with order details and supporting images for review.

Refund Timeline

Approved refunds, if applicable, will be processed through the original or agreed payment method within the applicable processing timeline.